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Terms and Conditions

Terms and Conditions


Please read the Terms and Conditions carefully before using pasalnepal.com.np

This electronic record is generated by a computer system and does not require any physical or digital signatures.




Welcome to pasalnepal.com.np also hereby known as “we”, “us”, “our” or “Pasal Nepal”. We are an online marketplace and these are the terms and conditions governing your access and use of Pasal Nepal along with its related services and tools ( the “Site”).By using the Site, you hereby accept these terms and conditions (including the liked information herein) and represent that you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. This Site is owned and operated by Axis Investment and Development Pvt Ltd.

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions regularly for updates. Your continued use of this Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.






The Services are not available to minors under the age of eighteen (18), of unsound mind or with intellectual disability, or to any Users suspended or removed from the Pasal Nepal System by Pasal Nepal for any reason whatsoever. If you are disqualified as per the preceding sentence, you shall not be permitted to avail of the Services or use the Site. You represent that you are of legal age to form a binding contract and are not a person barred from receiving the Services under the laws as applicable in Nepal. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, please read through these Terms of Use with your parent or legal guardian, and in such a case these Terms of Use shall be deemed to ben a contract between Pasal Nepal and Your legal guardian or parent and to the extent permissible under applicable laws, enforceable against you. We reserve the right to refuse access to use the Services offered at the Site to new Users or to terminate access granted to existing Users at time without according any reasons for doing so. In addition, You shall not have more than one active Account (defined here under) on the Site nor transferring Your Account to another person.





You may access and use the Site and the Services as a registered user. To access services offered by the platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.


You are responsible for maintain the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any use of the Site related services offered and/or any access to private information, data or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the Site and/or use of any services offered by the Site (whether such access or use are authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you.

Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For pieces of information you are not able to update by accessing Your Account on the Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content any time without prior notice of you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your password from time to time and to keep your account secure and also be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.




The prices of most of the products listed are inclusive of VAT. Items added in shopping cart or basket always reflect the most recent price displayed onto the item’s product detail page. Please note that the price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time.


We are determined to provide the most accurate pricing information on the Site to our Users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your prepayment processed. If such a cancellation occurs on your prepaid order, our policies for refund will apply.


Though product is listed on the Site, we cannot be more specific about availability. As we process your order, you will be informed by call, e-mail, or social media such as viber, whatsapp and facebook messenger if any products you order turn out to be unavailable. Please note that there are cases when an order cannot be processed for various reasons. We reserve the right to refuse or cancel any order for proper reason at any given time. You may be asked provide additional verification or information, including but not limited to phone numbers and address, before we accept the order.



Membership on this site is free. It does not charge any fee for browsing and buying on the Site. You are responsible for paying all fees associated with the use of the Site and you agree to bear any and all applicable taxes, charges etc. levied thereon. Pasal Nepal also reserves the right to take legal action in case of non-payment of fees by you to Pasal Nepal.



Please review our return policy for details.



Please review our Privacy Agreement, which also governs your visit to the Site. The personal information / data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use the Site.




Please note that you further agree and acknowledge that you shall be bound by and agree to fully indemnify and hold us against any and all losses arising from the use of or access to the Site through your account.



We can terminate your membership or access to your account if:

1. If you breach the User Agreement or the documents it incorporates by reference;

2. If Pasal Nepal is unable to verify or authenticate any information you provide; or

3. If it is believed that your actions may cause legal liability for you, other Users or Pasal Nepal, Pasal Nepal may at any time at its sole discretion reinstate suspended Users.




When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.



When you give us content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to exercise the copyright, publicity and database rights (but no other rights) you have in the content, in any media known now or in the future. We need these rights to host and display your contents.



If any dispute arises between you and Pasal Nepal during your use of the Site or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by Pasal Nepal



The User Agreement shall be governed and construed in accordance with the laws of Nepal.